All of that will increase costs further, and you can expect that those costs will be passed on (along with a 'slight' percentage increase to profits).“Customer” means in the case of an individual accepting the Main Services Agreement on his or her own behalf, such individual, or in the case of an individual accepting the Main Services Agreement on behalf of a company or other legal entity, the company or other legal entity for which such individual is accepting the Main Services Agreement, and affiliates of that company or entity (for so long as they remain Affiliates) which have entered into order forms. When we say 'double' we mean coming in on two different cables, not two fibers in the same cable. They need at least double the required capacity, at _least_ for major population centers (or datacenter-population centers) in order to be able to serve the needs in case of a fault. (Maybe that's not as easy - but it is doable.)Ĭapacity planning is the fault. The compromise is to limit users when there's a detected fault. They're being hounded by Congress now that they have plenty of bandwidth, 'See, look, everyone's using it, and it works, even with the virus, even with usage spikes, you've got plenty of bandwidth, you don't need to restrict users.' The come-back is that they clearly don't have plenty of bandwidth - lose one fiber, and they've lost the ability to serve the needs.

What this really shows is that their capacity planning is insufficient for a fault in the network. They're experiencing latency, dropped packets, and as a result a loss of connectivity - but the hosts _are_ reachable. To be 'fair' the network did survive and is alive.

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